Privacy Policy

We collect information you provide directly, including name, email address, organization name, job title, and phone number when you create an account, request a demo, download reports, or contact us.

We automatically collect certain technical data when you visit our website, including IP address, browser type, device information, pages visited, and referring URLs. This data helps us improve our services and maintain security.

For Command Nexus platform users, we collect usage analytics related to feature adoption and system performance. We do not access, read, or analyze the content you store within the platform.

We use your information to provide and maintain our services, process transactions, communicate with you about your account, and deliver requested content such as reports and certification materials.

We may use aggregated, anonymized data to improve our products, conduct research, and understand usage patterns. This data cannot be traced back to individual users.

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

Security is foundational to everything we build. We implement industry-standard encryption, access controls, and monitoring across all our systems.

For on-premises and air-gapped deployments of Command Nexus, your data never leaves your network. Our local AI architecture processes all intelligence on your infrastructure without external data transmission.

We conduct regular security assessments and maintain incident response procedures. In the event of a data breach affecting your information, we will notify you in accordance with applicable law.

We use select third-party services for website hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies independently.

We do not share your data with government agencies unless required by law or valid legal process.

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Aggregated, anonymized data may be retained indefinitely for research and product improvement purposes.

Report download records stored in your browser via localStorage are retained for 90 days and are managed entirely on your device.

You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you.

You can opt out of non-essential communications at any time by using the unsubscribe link in our emails or by contacting us directly.

If you are located in a jurisdiction with specific data protection regulations (such as GDPR or CCPA), you may have additional rights. Contact us to exercise any of these rights.